Automatic Feed (AFCO) has promoted Jon Knepley to the position of customer relations manager to support AFCO’s goal of achieving outstanding customer satisfaction. Knepley will be responsible for maintaining strong working customer relationships, guiding team members in project management and customer service.
An employee of Automatic Feed for 35 years, Knepley has served as a project manager, electrical engineer, and mechanical engineer. This experience has provided him a strong understanding of effective customer communication, customer requirements and the business processes needed to ensure project success.
Knepley has an associate degree in mechanical engineering from Northwest State Community College, an AFCO partner in the Northwest Ohio Learning Center for Manufacturing Sciences located at Automatic Feed.